AT&T Full Time Assistant Store Manager - Philadelphia, PA - Aramingo Location

Description Dont miss this opportunity to join the company recognized by Fortune magazine as theWorlds Most Admired Telecommunications Company and ranked #2 on DiversityIncs list of 2009 Top 50 Companies for Diversity. As the largest communications company in the world, more than 120 million customers count on us every day to deliver the wireless, Internet, data and advertising services that fuel their businesses and connect them to their world. You will find yourself connecting communications and technology with opportunities that will take you to places you never imagined. Learn more about AT&Ts cutting edge opportunities with a wide range of career paths in emerging and ground breaking technologies. Were so much more than just a phone company! As an Assistant Manager, Store/Kiosk, you will assist the Retail Store Manager in the daily operation of a retail store. Your duties will include: maintaining inventory levels, conducting physical inventory checks, maintaining store appearance, and complete day-to-day paperwork as directed. Additional Responsibilities: Work directly under the supervision of the Retail Store Manager Spend 75% of your time on the sales floor to ensure efficient, courteous handling of customer requests, including sales, billing/service problem resolution, bill payments and technical troubleshooting Resolve customer escalations Verify accuracy of daily service revenue reports and bank deposits Maintain proper inventory controls, facilitate inventory transactions and maintain compliance with AT&T Mobility store standards Ensure store/kiosk is opened and closed appropriately by following standard procedures Qualifications Required Qualifications: Two years sales/customer service experience in the telecommunications or related industry Two years progressive sales experience in the telecommunications and/or retail industry Ability to work extended hours, including evenings and weekends and holidays Desired Qualifications: Three or more years sales/customer service experience in the telecommunications or related industry Previous management experience Well developed planning, analytical and problem-solving skills Strong organizational skills and attention to detail Strong communication, leadership, and presentation skills Ability to operate a personal computer, wireless equipment, copier and fax Ability to work at multiple locations within district preferred Familiarity with wireless terminology and AT&T Mobility systems preferred We offer: Competitive pay (base plus commission): hourly pay ranges from $10.81-$14.42 and Assistant Managers, Store/Kiosk, can earn over $1,400 per month in commission by meeting and/or exceeding sales objectives for their store! Excellent benefits (401k, tuition reimbursement, paid time off, medical/dental and more!) Top-notch on-going training on the latest technology A fun, fast paced work environment AT&T is an Affirmative Action/Equal Opportunity Employer, and we are committed to hiring a diverse and talented workforce. EOE/AA/M/F/D/V Requisition Number: 1033151